Plans that grow with your property portfolio
From single properties to large management companies. Start free, upgrade when you're ready to maximize revenue.
Free
Perfect for single property owners exploring AI automation
Free
What's included:
- 50 guest messages/month
- 10 advanced AI requests/month
- 1 automated reminder
- 1 property knowledge base
- Document uploads
- Community support
Most Popular
Plus
For growing hosts managing multiple properties
Contact Us
What's included:
- 500 guest messages/month
- 100 advanced AI requests/month
- 10 automated reminders
- 5 property knowledge bases
- Email support
- PMS integrations
- Analytics dashboard
- API access
Premium
For property managers who need maximum automation
Contact Us
What's included:
- 1,000 guest messages/month
- 500 advanced AI requests/month
- Unlimited automated reminders
- 20 property knowledge bases
- Priority support
- Full PMS integrations
- Advanced analytics
- Full API access
Free | Plus | Premium | |
|---|---|---|---|
| Get started | |||
Guest Communication | |||
| Guest Messages/Month | 50 | 500 | 1000 |
| Advanced AI Requests/Month | 10 | 100 | 500 |
| Daily Advanced Limit | 1 | 3 | 16 |
Automation | |||
| Automated Reminders | 1 | 10 | Unlimited |
| Property Knowledge Bases | 1 | 5 | 20 |
| Team Members | 1 | 1 | 1 |
| Document Uploads | Included in Free | Included in Plus | Included in Premium |
| PMS Integrations | Not included in Free | Included in Plus | Included in Premium |
| Analytics Dashboard | Not included in Free | Included in Plus | Included in Premium |
| API Access | Not included in Free | Included in Plus | Included in Premium |
Support | |||
| Community Support | Included in Free | Included in Plus | Included in Premium |
| Email Support | Not included in Free | Included in Plus | Included in Premium |
| Priority Support | Not included in Free | Not included in Plus | Included in Premium |
Frequently asked questions
Your questions answered.
- Do you offer free trials?
- We offer a generous free plan that lets you try out AI guest communication with 1 reminder and 1 knowledge base agent. You can upgrade to a paid plan anytime to handle more properties and increase revenue through automation.
- What's included in Enterprise plans?
- Enterprise plans include unlimited AI requests for guest communication, custom team limits, dedicated account management, priority support, advanced security features, and SSO integration. Perfect for property management companies with large portfolios. Contact us for custom pricing.
- What channels does Upstay integrate with?
- Upstay connects to all major OTAs (Booking.com, Airbnb, Expedia, VRBO), direct booking sites, email, website chat, and phone calls through your Property Management System. AI handles guest communication across all channels from one unified platform.
- Can I cancel or change my plan anytime?
- Yes, you can upgrade, downgrade, or cancel your subscription at any time. Changes take effect at your next billing cycle. You can manage your subscription from your account page. No long-term contracts required.